Shipping policy

Order Processing

All orders are processed within 2 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time

Once your order has been processed, it will ship out and typically arrives within 3–5 business days, depending on your location.

Estimated Delivery

Total estimated delivery time: 5–7 business days from the date your order is placed (2 days handling + 3–5 days shipping).

Order Tracking

You will receive a confirmation email with tracking information as soon as your order ships, so you can follow your package every step of the way.

Delays

While we do our best to meet these timeframes, occasional delays may occur due to high demand, weather, or carrier issues. If your order is delayed, our team will notify you with an updated timeline.

Questions

For any questions about your order status or shipping timeline, contact us at support@trueadore.com.